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Shipping Information

Please read below for all potential shipping questions to be answered. It is important to know the following,

1. Because I chose an expedited shipping service will my order go out first?

The shipping method you choose will not accelerate the processing speed of your order. 

2. When will my order ship?

Orders are processed on a first come, first serve basis. No matter which option you choose, we will package and ship within 2-3 business days or sooner. If there is a sale going on please expect and extra 1-2 days.

3. Why does UPS GROUND only show up when I have 60mg or 100mg liquid nicotine in the cart?

60mg, 100mg, and 250mg Liquid Nicotine blends are considered UN1196, Class 6.1, Packaging Group lll material (60mg - 100mg) and are exclusively shipped UPS GROUND under the limited quantities 173.13 exception (PG II 1L; PG III 5 L). As an example, you can have 50 items in your cart that are Non - Hazmat and as soon as one item gets added to the cart that is tagged as Hazmat or Hazmat-Ground the only available shipping option will be UPS GROUND.

4. Why does UPS GROUND show up when I have certain flavors in my cart?

Due to certain flavors being hazmat they must be shipped UPS Ground. These are the flavors:

TFA FLAVORS: Absinthe, Apple Candy, Black Tea, Blue Raspberry, Boysenberry, Brandy, Bubblegum Fruity, Chai Tea, Cherry, Cinnamon Red Hots, Cinnamon, Citrus Punch, Cola, Cola Syrup, Cranberry, Creme De Menthe, Cucumber, DK Tobacco, Dulce De Leche, Earl Grey Tea, Ginger Ale, Gingerbread, Granny Smith Apple, Grape Juice, Hawaiian Drink, Honeydew, Horchata, Horehound, Huckleberry, Hypno, Irish Cream, Jamaican Rum, Kentucky Bourbon, Key Lime, Lemon Flavor, Lime Essential Oil, Maple, Mojito, Orange Cream, Organic Strawberry, Peppermint, Pineapple, Pumpkin Spice, Quince, Rainbow Drops, Raspberry, Ripe Banana, Root Beer PG, Ry4 Type, Tutti - Frutti, Vanilla Bourbon, Violet Candy, Waffle.

CAPELLA FLAVORS: Cherry Cola, Chocolate Raspberry, Cinnamon Coffee Cake, Cola, Concord Grape, Cranberry, Egg Nog, Espresso, Grape, Green Apple, Juicy Lemon, Lemon Lime, Orange Cream, Orange Mango, Root Beer, Strawberry Cream, Sweet Strawberry, Sweet Tangerine, White Coconut.

 5. Do we ship Internationally?

Due to the numerous issues with international shipping and customs we do not ship outside of the US currently. We are looking for solutions now.

      6. Can you come and pick up your order?

      Local pickup is available from 8am-5pm PST. Please note that orders placed after 2pm PST will not be available for pickup until the following business day, due to processing and production time. Orders can be picked up at: 709 Cochran St. Unit A, Simi Valley, CA, 93065.

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